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        RINO APPAREL RETURN AND REFUND POLICY

        Returns and Exchange

        • Item is eligible for a return and exchange if it is unused with official labels attached.
        • For item with any damage incurred after receiving the item, it is not eligible for any return and exchange.
        • We provide exchanging of item if a wrong size has been ordered.
        • Exchanging of different product style is not accepted. You may return the item and place a new order if you wish to order another product style.
        • Any return of an item shall be received by RINO APPAREL within 7 days following the date of receiving of the item for domestic customer and 14 days following the date of receiving of the item for international customer.
        • Item is to be posted in its original packaging as it was being posted to the customer.
        • Item is to be returned to the same address on the original packaging for further actions.
        • Receipt and proof of purchase must include together with the item inside the package for returning.
        • You will be responsible to pay for any shipping cost incurred during returning process which is not refundable.
        • Returns take 2-3 days to proceed.
        • You will be noticed for any further action through email.
        • Sales/Clearance items are not eligible for any return and exchange.

        Refunds

        • Refund will be initiate after completing the inspection of the returning item.
        • Refund will be to your credit card or any original method of payment.
        • Refund is expected to be received within specific amount of days which is depending on your card issuer's policies.

        RINO APPERAL is dedicated to serve our community with the best possible services which could be provided by the team. For any enquiries please kindly contact us at contact@rinoapparel.com.